:root{--focus-border:#dce7e5;--focus-muted:#657d80}
.brand-sub,.nav-group{display:none}.sidebar{padding-top:28px}.nav{margin-top:40px}.nav button{font-size:13px;min-height:44px}.workspace-more{margin-top:10px}.workspace-more>summary{list-style:none;display:flex;align-items:center;gap:13px;padding:12px 14px;color:#708886;font-size:13px;cursor:pointer;border-radius:8px}.workspace-more>summary::-webkit-details-marker{display:none}.workspace-more>summary:hover{background:#edf4f1}.workspace-more summary svg{width:18px;height:18px}.more-chevron{margin-left:auto;font-size:17px}.workspace-more[open] .more-chevron{transform:rotate(180deg)}.workspace-more>div{padding-top:5px}.workspace-more>div button{font-size:11px;min-height:36px;padding-top:8px;padding-bottom:8px}.sidebar-footer{margin-top:auto;padding-top:24px}.prototype-caption{display:block;font-size:10px;color:#859692;line-height:1.7;margin-bottom:18px}.prototype-caption button{font:inherit;border:0;background:none;color:inherit;cursor:pointer;text-align:left;padding:0}.topbar{height:70px}.breadcrumb{font-size:13px}.top-controls .signed-role{display:none}.top-controls .prototype-tag{background:none;border:1px solid #e2e9e5;color:#80908a}.content{padding-top:28px}.page-title h1{font-size:29px;letter-spacing:-.8px}.page-title p{font-size:12px}.stats{display:flex;gap:0;background:white;border:1px solid var(--line);border-radius:10px;padding:14px 0;margin-bottom:24px}.stats .stat{flex:1;box-shadow:none;border:0;border-right:1px solid var(--line);border-radius:0;padding:0 24px;background:none;min-width:0}.stats .stat:last-child{border-right:0}.stats .label{font-size:11px;margin:0 0 5px}.stats .label svg{display:none}.stats .value{font-size:24px;line-height:1.3}.stats .foot{display:none}.queue-toolbar{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin-bottom:20px}.queue-view-label{font-size:11px;color:var(--muted);display:flex;align-items:center;gap:10px}.queue-view-label select{border:1px solid var(--line);border-radius:7px;background:white;padding:11px;font-size:12px;color:var(--ink)}.queue-toolbar .search-wrap{max-width:none}.queue-refine{position:relative}.queue-refine>summary{font-size:12px;background:white;border:1px solid var(--line);padding:11px 14px;border-radius:7px;cursor:pointer;list-style:none}.queue-refine>summary::after{content:'⌄';margin-left:16px}.queue-refine[open]>summary{color:var(--teal);border-color:#9fc9bb}.queue-refine .filter-set{position:absolute;right:0;top:48px;width:250px;padding:15px;display:grid;z-index:4;background:white;box-shadow:0 15px 40px #133c3120;border:1px solid var(--line);border-radius:10px}.queue-refine .filter-set select{width:100%}.report-filters{grid-template-columns:180px 180px minmax(200px,1fr);align-items:end;margin-bottom:14px}.report-refine{align-self:start;padding-top:23px}.report-refine>summary,.report-how>summary,.saved-report-views>summary{font-size:12px;color:var(--teal);cursor:pointer;padding:10px}.report-refine-fields{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin-top:10px}.report-how{margin:4px 0 18px;border-bottom:1px solid var(--line)}.report-how .report-definition{margin:0 10px 16px}.saved-report-views{margin-left:auto}.saved-report-views[open]{display:flex}.saved-report-views .btn{margin:4px}.workflow-summary{gap:18px;background:#f7faf8;padding:12px 16px;border:1px solid var(--line);border-radius:8px}.workflow-summary>div{background:none;border:0;padding:0}.workflow-summary strong{font-size:12px}.conversation-empty{font-size:12px;color:var(--muted);padding:12px 0}.conversation-activity{margin:14px 0 22px}.conversation-activity>summary,.composer-optional>summary{font-size:11px;color:var(--muted);cursor:pointer}.conversation-activity .conversation-card{background:#f8faf9;border:0;padding:12px}.conversation-activity .conversation-card p{font-size:11px}.composer-optional{margin-bottom:14px}.composer-optional .field{margin-top:10px}.staff-home-summary{display:flex;align-items:center;gap:14px;margin-bottom:22px;color:var(--muted);font-size:13px}.staff-home-summary strong{font-size:28px;color:var(--teal)}
.focus-page{--focus-muted:#657d80}.focus-page-title{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:22px}.focus-eyebrow{font-size:10px;letter-spacing:1.35px;text-transform:uppercase;color:#77918e;font-weight:700}.focus-page-title h1{font-size:35px;letter-spacing:-1.4px;line-height:1.25;margin:8px 0}.focus-page-title p{font-size:13px;color:var(--focus-muted);margin:0}.focus-page-title .btn{padding:12px 17px}.focus-summary{display:flex;gap:26px;align-items:center;font-size:12px;color:var(--focus-muted);margin-bottom:26px}.focus-summary>span{display:flex;align-items:center;gap:7px}.focus-summary strong{font-weight:700;font-size:15px;color:var(--ink)}.focus-attention-dot{width:6px;height:6px;background:#d27555;border-radius:50%}.focus-toolbar{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-bottom:20px}.focus-filters{display:flex;align-items:center;gap:5px;flex-wrap:wrap}.focus-filters button{font:inherit;font-size:12px;padding:9px 12px;border:1px solid transparent;border-radius:7px;background:transparent;color:var(--focus-muted);cursor:pointer;white-space:nowrap}.focus-filters button.active{background:#163f39;color:white;border-color:#163f39;box-shadow:0 2px 5px #163f3920}.focus-filters button:not(.active):hover{background:#e7efeb}.focus-filters button span{margin-left:7px;opacity:.75;font-size:10px}.focus-search{display:flex;align-items:center;gap:8px;background:white;border:1px solid var(--focus-border);border-radius:7px;padding:0 12px;max-width:220px}.focus-search svg{width:15px;color:#839a96}.focus-search input{border:0;font:inherit;font-size:12px;width:100%;padding:10px 0;background:none;outline:none;color:var(--ink)}.focus-layout{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:22px;align-items:start}.focus-map-card{background:white;border:1px solid var(--focus-border);border-radius:14px;box-shadow:0 6px 26px #193c3204;min-width:0}.focus-map-heading{display:flex;align-items:center;justify-content:space-between;gap:15px;padding:22px 24px 0}.focus-map-heading h2{font-size:17px;letter-spacing:-.4px;margin:0}.focus-map-heading p{font-size:11px;color:var(--focus-muted);margin:6px 0 0}.focus-view-switch{display:flex;background:#f0f5f2;border-radius:7px;padding:3px}.focus-view-switch button{border:0;background:none;font:inherit;font-size:11px;color:var(--focus-muted);padding:6px 12px;border-radius:5px;cursor:pointer}.focus-view-switch button.active{background:white;color:var(--ink);box-shadow:0 1px 4px #123f3512}.focus-map-wrap{padding:20px 24px 18px}.focus-y-title{font-size:10px;color:#8c9d98;margin:0 0 11px}.focus-map-grid{display:grid;grid-template-columns:103px minmax(0,1fr);min-width:0;height:320px}.focus-levels{display:grid;grid-template-rows:repeat(4,1fr)}.focus-levels>div{display:flex;flex-direction:column;justify-content:center;gap:5px;padding-right:12px}.focus-levels strong{font-size:12px;color:var(--level-color);font-weight:700}.focus-levels small{font-size:9px;color:#97a6a1;line-height:1.5}.focus-plot{position:relative;border-left:1px solid #d7e3df;border-bottom:1px solid #d7e3df;border-radius:0 9px 0 0;background:#fbfdfc;isolation:isolate}.focus-heat{position:absolute;inset:0;border-radius:inherit;background:radial-gradient(ellipse at 100% 0%,#fae2d960,transparent 65%);pointer-events:none}.focus-zone{position:absolute;right:13px;top:13px;color:#c79581;font-size:9px;letter-spacing:.3px;pointer-events:none}.focus-v-grid,.focus-h-grid{position:absolute;display:block;background:#e9efec;pointer-events:none}.focus-v-grid{top:0;bottom:0;width:1px}.focus-h-grid{left:0;right:0;height:1px}.focus-point{position:absolute;transform:translate(-50%,-50%);padding:0;width:34px;height:34px;border:0;background:transparent;border-radius:50%;cursor:pointer;display:grid;place-items:center;z-index:2}.point-core{width:16px;height:16px;border-radius:50%;background:var(--point-color);border:2px solid #ffffff;box-shadow:0 2px 5px #234d3115;transition:transform .15s;font-size:10px;display:grid;place-items:center;color:white;font-weight:700}.is-waiting .point-core{background:#fbfdfc;border:2px solid var(--point-color);width:14px;height:14px}.is-overdue .point-core{outline:1px solid var(--point-color);outline-offset:4px}.is-cluster .point-core{width:26px;height:26px;background:var(--point-color);border:2px solid white}.focus-point:hover,.focus-point:focus-visible{z-index:5;outline:none}.focus-point:hover .point-core,.focus-point:focus-visible .point-core{transform:scale(1.2);box-shadow:0 0 0 7px #aac9bf30}.point-tooltip{visibility:hidden;opacity:0;position:absolute;bottom:34px;left:50%;transform:translateX(-50%);width:220px;text-align:left;padding:12px 14px;background:#173d37;color:white;border-radius:9px;box-shadow:0 7px 25px #15392f20;pointer-events:none}.focus-point[style*="left:9"] .point-tooltip,.focus-point[style*="left:8"] .point-tooltip,.focus-point[style*="left:7"] .point-tooltip{left:auto;right:0;transform:none}.focus-point[style*="left:3."] .point-tooltip,.focus-point[style*="left:4."] .point-tooltip,.focus-point[style*="left:5."] .point-tooltip{left:0;transform:none}.focus-point:hover .point-tooltip,.focus-point:focus-visible .point-tooltip{visibility:visible;opacity:1}.point-tooltip strong,.point-tooltip span,.point-tooltip small{display:block;line-height:1.5}.point-tooltip strong{font-size:11px}.point-tooltip span{font-size:10px;color:#d0e1db;margin-top:5px}.point-tooltip small{font-size:9px;color:#a7c7bc;margin-top:4px}.focus-x-ticks{position:relative;margin:12px 0 0 103px;height:16px;color:#8fa29b;font-size:10px}.focus-x-ticks span{position:absolute;transform:translateX(-50%)}.focus-x-title{display:flex;justify-content:space-between;color:#899d94;font-size:10px;margin:8px 0 18px 103px}.focus-x-title span{color:#a4b0a8;font-size:9px}.focus-map-note{display:flex;align-items:center;justify-content:space-between;gap:15px;border-top:1px solid #edf1ef;padding-top:16px;font-size:9px;color:#8a9f97}.focus-map-note>span:first-child{display:flex;align-items:center;gap:7px}.legend-dot{display:inline-block;width:7px;height:7px;background:#7d9992;border-radius:50%;margin-left:10px}.legend-dot:first-child{margin-left:0}.legend-dot.outlined{background:none;border:1px solid #7d9992}.legend-dot.overdue-ring{outline:1px solid #7d9992;outline-offset:2px}.focus-next{background:#eff4f1;border:1px solid #e4ece6;border-radius:14px;overflow:hidden}.focus-next-head{padding:22px 22px 12px}.focus-next-head h2{font-size:22px;letter-spacing:-.6px;margin:7px 0}.focus-next-head p{font-size:10px;color:#8b9e93;margin:0}.focus-next-ticket{display:flex;align-items:flex-start;gap:12px;background:none;border:0;border-bottom:1px solid #dde8e0;width:100%;padding:18px 20px;text-align:left;color:var(--ink);cursor:pointer;font:inherit}.focus-next-ticket:hover{background:#e6efe7}.focus-rank{display:grid;place-items:center;flex-shrink:0;width:24px;height:24px;border:1px solid var(--rank-color);color:var(--rank-color);border-radius:50%;font-size:10px;font-weight:700}.focus-next-ticket>span:nth-child(2){min-width:0;flex:1}.focus-next-ticket>svg{width:12px;flex-shrink:0;color:#9bac9f;margin-top:6px}.focus-next-meta{display:block;font-size:9px;color:#8a9b91;margin:0 0 7px}.focus-next-meta i{font-style:normal;margin:0 3px;opacity:.5}.focus-next-ticket strong{display:block;font-size:12px;line-height:1.6;font-weight:600}.focus-next-ticket small{display:block;font-size:10px;color:#aa6e54;margin-top:6px;line-height:1.6}.focus-next-owner{display:block;color:#8c9e92;font-size:9px;margin-top:8px}.focus-open-queue{width:100%;padding:17px 22px;display:flex;align-items:center;justify-content:space-between;font:inherit;font-size:11px;background:none;border:0;color:#527664;cursor:pointer}.focus-open-queue svg{width:14px}.focus-next-empty{font-size:12px;color:var(--muted);padding:20px}.focus-empty{position:absolute;inset:0;display:flex;align-items:center;justify-content:center;flex-direction:column;gap:8px;font-size:12px;color:var(--muted);pointer-events:none}.focus-empty strong{font-size:18px;color:var(--ink)}.focus-explainer{margin:18px 0 0;color:#8d9f99;font-size:10px;max-width:800px}.focus-explainer summary{cursor:pointer}.focus-explainer p{line-height:1.8;font-size:11px;margin:12px 0}.focus-list-view{max-height:455px;overflow:auto;margin-top:20px}.focus-list-view td{font-size:11px}.focus-list-view th{position:sticky;top:0;z-index:1;background:#f7faf8}.focus-list-view .ticket-title{font-size:12px}.focus-point:focus-visible .point-core{outline:2px solid #153e34;outline-offset:7px}
@media(min-width:1600px){.focus-layout{grid-template-columns:minmax(0,1fr) 340px}.focus-map-grid{height:350px}.focus-levels small{font-size:10px}.focus-next-ticket{padding:19px 22px}.focus-next-ticket strong{font-size:13px}.focus-next-meta,.focus-next-owner{font-size:10px}.focus-map-note{font-size:10px}.focus-map-heading h2{font-size:18px}}
@media(max-width:1250px){.focus-layout{grid-template-columns:minmax(0,1fr) 260px;gap:16px}.focus-toolbar{flex-wrap:wrap}.focus-search{max-width:none;flex:1}.focus-map-wrap{padding-left:18px;padding-right:18px}.focus-map-heading{padding-left:18px;padding-right:18px}.focus-map-grid{grid-template-columns:80px minmax(0,1fr)}.focus-x-ticks,.focus-x-title{margin-left:80px}.focus-levels small{display:none}.focus-map-note{flex-wrap:wrap;gap:12px}.focus-next-ticket{padding:16px}.focus-next-head{padding:22px 16px 12px}.focus-next-meta{font-size:8px}.report-refine-fields{grid-template-columns:1fr}.report-filters{grid-template-columns:150px 150px minmax(180px,1fr)}}
@media(max-width:1000px){.focus-layout{grid-template-columns:minmax(0,1fr)}.focus-next{display:grid;grid-template-columns:1fr 1fr}.focus-next-head,.focus-open-queue{grid-column:1/-1}.focus-next-ticket{border-right:1px solid #dde8e0}.focus-next-head{padding:20px}.focus-next-head h2{font-size:19px}.focus-next-ticket strong{font-size:12px}.focus-next-meta{font-size:9px}.focus-map-grid{height:310px}.focus-map-note{justify-content:space-between}}
@media(max-width:850px){.nav{margin-top:32px}.workspace-more>summary{justify-content:center;padding:12px 0}.workspace-more .more-chevron{display:none}.workspace-more>div{position:absolute;left:70px;top:280px;width:210px;background:#fff;border:1px solid var(--line);box-shadow:0 8px 35px #15392f18;border-radius:10px;padding:10px;z-index:10}.workspace-more>div button{justify-content:flex-start;padding-left:14px}.workspace-more>div .nav-label{display:inline}.focus-page-title h1{font-size:30px}.focus-summary{gap:18px}.stats .stat{padding:0 16px}.queue-toolbar .search-wrap{min-width:200px}.report-filters{grid-template-columns:1fr 1fr}.report-refine{grid-column:1/-1;padding-top:0}.report-refine-fields{grid-template-columns:repeat(3,1fr)}}
@media(max-width:580px){.focus-page-title{align-items:flex-start;gap:12px}.focus-page-title h1{font-size:26px;letter-spacing:-1px}.focus-page-title p{font-size:11px}.focus-page-title .btn{font-size:10px;padding:10px}.focus-eyebrow{font-size:8px;letter-spacing:.7px}.focus-summary{gap:12px;flex-wrap:wrap;font-size:10px;margin-bottom:20px}.focus-summary strong{font-size:12px}.focus-summary>span{gap:5px}.focus-filters{gap:3px}.focus-filters button{font-size:10px;padding:8px}.focus-search{max-width:none;flex-basis:100%}.focus-toolbar{gap:12px}.focus-map-grid{grid-template-columns:50px minmax(0,1fr);height:300px}.focus-map-wrap{padding:16px 12px}.focus-map-heading{padding:18px 14px 0}.focus-map-heading h2{font-size:15px}.focus-levels strong{font-size:10px}.focus-levels>div{padding-right:7px}.focus-x-ticks,.focus-x-title{margin-left:50px}.focus-map-heading p{font-size:9px}.focus-x-title>span{display:none}.focus-map-note{font-size:8px}.focus-map-note>span:last-child{font-size:8px}.focus-zone{font-size:8px;right:6px}.focus-next{display:block}.focus-next-ticket{padding:16px 18px}.focus-next-head{padding:20px 18px 5px}.focus-next-head h2{font-size:20px}.focus-next-ticket strong{font-size:12px}.stats{padding:12px 0;flex-wrap:wrap}.stats .stat{flex-basis:50%;margin:7px 0;padding:0 14px}.stats .stat:nth-child(2){border-right:0}.stats .label{font-size:10px}.stats .value{font-size:21px}.queue-view-label{width:100%}.queue-view-label select{flex:1}.queue-refine .filter-set{left:0;right:auto;width:220px}.queue-toolbar .search-wrap{min-width:150px}.report-refine-fields{grid-template-columns:1fr}.report-presets{gap:6px}.report-presets .btn{font-size:10px;padding:8px}.saved-report-views{margin-left:0}.point-tooltip{width:165px;padding:10px}.point-tooltip strong{font-size:10px}.focus-list-view{overflow-x:auto}.focus-list-view table{min-width:460px}.workflow-summary{flex-wrap:wrap}.top-controls .prototype-tag{display:none}}
@media(prefers-reduced-motion:reduce){.point-core{transition:none}}
.focus-point[data-tip-side="start"] .point-tooltip{left:0;right:auto;transform:none}.focus-point[data-tip-side="end"] .point-tooltip{left:auto;right:0;transform:none}.focus-point[data-tip-side="center"] .point-tooltip{left:50%;right:auto;transform:translateX(-50%)}.focus-point[data-tip-pos="below"] .point-tooltip{bottom:auto;top:34px}
@media(max-width:850px){.workspace-more>summary .nav-label{display:none}}
@media(max-width:580px){.top-controls label:nth-child(2){display:flex}.top-controls label select{max-width:135px}}